QA and Usability Testing!

We’ve been researching and testing Web sites and applications (as well as mobile and iPhone and Android applications) for usability, bugs, and functionality since 1997 for a variety of companies.

• Detail-oriented bug finding, user interviews, usability research
• Credible testing and researching and reviewing expertise
• Cost effective solutions for finding issues and bugs before your users find them

OTIVO can help you discover what works and what doesn’t work—and sometimes pinpoint why.

We do different types of usability testing depending on the project’s objectives and goals. We often do card sorting as a part of an interview. We test branding, designs, prototypes, navigation, nomenclature, look and feel, tasks, timing, perception, satisfaction, competitor comparisons, but most of all we watch and listen. Paraphrasing the fictional character Dr. Faye Miller, a research consultant, from Mad Men, “That’s our job – you’d be surprised what people will say to an interested stranger.”

For example, here is a clip from a task-oriented usability test of the California Academy of Sciences’ web site. Sally, the usability test participant, was asked to find the hours for the museum on the web site.

Sometimes we do our own usability research projects so that we can publish research results that are not proprietary to any particular company.  See more OTIVO videos from our own usability research (on Vimeo).