We’ve been researching and testing Web sites and applications (as well as mobile and iPhone applications) for usability, bugs, and functionality since 1997 for a variety of companies.

• Detail-oriented bug finding, user interviews, usability research
• Credible Web testing and researching and reviewing expertise
• Cost effective solutions for finding issues and bugs before your users find them

OTIVO can help you discover what works and what doesn’t work—and sometimes pinpoint why.

For example, in March 2009, Elizabeth McLachlan interviewed job seekers regarding their use of popular job search web sites. Most job seekers preferred to use Craigslist because they feel like Craigslist gives them the ability to quickly browse, search and find job listings. The job seekers interviewed do not like job web sites that make them endure a lot of Flash, ads, or irrelevant search results. Here is a highlight video of those interview sessions:

Job Seekers Review Job Web Sites from OTIVO on Vimeo.

While providing usability research service for clients, we spend a lot of time talking with people about how they use and want to use and what they like and dislike on web/mobile sites/applications, including iPhone apps.  We also do our own usability research projects so that we can publish research results that are not proprietary to any particular company.  See more OTIVO videos from our own usability research