We take security seriously

Why we need your information

Understanding your financial situation helps us provide better, more personal advice tailored to your goals. We use only the data required to deliver licensed advice — and we'll never sell or share it.

Your data stays in Australia

All personal data is securely stored in Australia, protected by firewalls, encrypted transmission, and Cloudflare security services. Otivo is ISO/IEC 27001-compliant, meeting global standards for information security management.

Data protection and encryption

Your information is encrypted using AES-256 and TLS 1.3, both at rest and in transit. Personally identifiable information (PII) is managed through Auth0, which meets SOC 2 standards, with regular audits to ensure compliance.

Super-secure access

We use multi-factor authentication (MFA) across all systems to ensure only authorised users can access sensitive information. Every access point is monitored and verified to protect your data from unauthorised use.

Secure certification

When your data is on the move, it's protected by advanced SSL encryption. Our website also holds an Extended Validation SSL Certificate — the highest level of authentication to keep your data safe.

No one can touch your money

Otivo isn't a transactional service. You can view and organise your finances in one secure place, but no one — not even you — can move or withdraw money within the platform.

Built on trusted frameworks

Our security program follows trusted frameworks including ISO/IEC 27001, the NIST Cybersecurity Framework, OWASP Guidelines, and CIS Controls. We regularly update and review our practices to stay ahead of new threats and keep your data protected.

Fully licensed and regulated

Otivo holds an Australian Financial Services Licence (AFSL) and an Australian Credit Licence (ACL), regulated by ASIC. These licences allow us to provide personal financial advice safely, transparently, and in full compliance with Australian law.